GDPR Information

Our Commitment to Data Protection

WispVane is committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have implemented this GDPR information page to outline how we process data and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

WispVane acts as the Data Controller for the personal data we collect and process. As the Data Controller, we determine the purposes and means of processing personal data and are responsible for ensuring compliance with data protection legislation.

Our contact details for data protection matters are:

WispVane
Unit 14, Spencer House
Vyse Street, Jewellery Quarter
Birmingham B18 6JZ
Email: [email protected]

Your Rights Under UK GDPR

The UK GDPR provides you with the following rights regarding your personal data:

Right to Be Informed

You have the right to be informed about the collection and use of your personal data. This includes information about the purposes of processing, retention periods, and who your data will be shared with.

Right of Access

You have the right to obtain confirmation that your data is being processed and to access your personal data. This is commonly known as making a Subject Access Request (SAR). We will respond to valid requests within one month.

Right to Rectification

You have the right to have inaccurate personal data corrected or completed if it is incomplete. We will respond to requests for rectification within one month.

Right to Erasure

You have the right to request the deletion or removal of your personal data where there is no compelling reason for its continued processing. This right is not absolute and certain conditions apply.

Right to Restrict Processing

You have the right to request the restriction or suppression of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to obtain and reuse your personal data for your own purposes across different services. This applies to data you have provided to us that we process by automated means.

Right to Object

You have the right to object to processing based on legitimate interests, direct marketing, and processing for research and statistical purposes.

Rights Related to Automated Decision Making

You have rights relating to automated decision making and profiling. We do not currently use automated decision making that produces legal effects or significantly affects individuals.

Exercising Your Rights

To exercise any of your rights under UK GDPR, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond to your request within one month, though this period may be extended by two further months where necessary, taking into account the complexity and number of requests.

Data Protection Principles

We adhere to the principles set out in the UK GDPR when processing personal data:

• Lawfulness, fairness and transparency: We process data lawfully, fairly and in a transparent manner
• Purpose limitation: We collect data for specified, explicit and legitimate purposes
• Data minimisation: We only collect data that is adequate, relevant and limited to what is necessary
• Accuracy: We keep personal data accurate and up to date
• Storage limitation: We only keep data for as long as necessary for the purposes for which it was collected
• Integrity and confidentiality: We process data securely using appropriate technical and organisational measures
• Accountability: We are responsible for and can demonstrate compliance with the GDPR

Data Breach Procedures

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of individuals, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where a breach is likely to result in a high risk to individuals' rights and freedoms, we will also notify the affected individuals without undue delay.

Complaints

If you are not satisfied with how we handle your personal data or your data protection request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Information

We may update this GDPR information page from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

Last Updated: January 2024